Assistant Property Manager (San Antonio Region)
QUALIFICATIONS
A minimum of a high school education is required. The position requires the ability to read and write English fluently and the ability to accurately perform basic to intermediate mathematical functions. A minimum of one-year residential leasing and/or management experience is required. Tax credit experience is preferred.
SKILLS
The position requires the ability to communicate effectively with people and present a positive, professional image. In addition, the position requires following:
- Excellent management and communication skills.
- Strong administrative and organizational skills.
- Strong time management skills.
- Professional image.
- Strong customer service orientation.
- Knowledge of on-site maintenance requirements including handling vendors and contractors.
- Ability to close a sale.
- Ability and access to drive a vehicle.
ATTENDANCE
The position may require you to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, additional hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary.
ESSENTIAL JOB RESPONSIBILITIES
Administrative
- Responsible for collection, posting and depositing of all rental payments.
- Perform evictions on delinquent residents.
- Responsible for accurate and time completion of all daily, weekly and monthly financial and leasing reports.
- Responsible for the execution of all affordable housing paperwork and reporting, if applicable.
- Inspect grounds, models and leasing office as directed for eye appeal and marketability.
- Ensure that the property office is organized and runs smoothly pursuant to company policies and procedures in the absence of the manager.
Computer
- Responsible for validation of all input including prospects, traffic, applications, leases, move-outs, deposits and closing reports.
- Adhere to daily, weekly and monthly computer reporting requirements.
- Understand computer functions and maintain accurate data files.
- Train, direct and supervise on-site associates in all daily computer functions.
- Participate in company training classes, as required.
Leasing
- Lease apartments by showing models and/or available units and aggressively sell the products and services of the property.
- Develop, refine and effectively implement excellent telephone and personal sales skills. Specifically, respond to site visits or telephone inquiries, conduct site tours, and effectively lease apartments.
- Work to optimize occupancy while maximizing effective leased rent.
- Site tours include, but are not limited to, showing and transporting prospects around the property in order to sell all property amenities, model apartments, and available apartments.
- Prepare all lease-related paperwork in an accurate and timely manner. Be able to explain all lease documents to new and existing residents.
- Follow the established policy and procedures in the qualification, screening and acceptance of applicants for residency.
- Maintain company customer service standards. Respond to resident requests and work with residents to resolve resident problems and complaints. Follow through to ensure issues are resolved.
- Work with the property management staff to develop and implement sales and marketing strategies. Increase property traffic levels, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
- Shop competition and have knowledge of the demographics of the property’s market area.
- Train, direct and supervise on-site associates in all leasing paperwork and techniques.
TOOLS, EQUIPMENT, & SUPPLIES USED
- The position requires individuals to furnish their own automobile to attend company/industry meetings, make bank deposits and run property errands as required.
- The position requires the individual to purchase and wear the company specified uniforms and/or accessories.
- The position requires the ability to use general office equipment including but not limited to, computers, copy machines, telephones, and safety equipment.
NON-ESSENTIAL JOB FUNCTIONS
- Organize resident functions including parties and newsletters.
- All other duties assigned by the manager.
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job when circumstances change; e.g., emergencies, rush jobs, changes in personnel, workload, technological developments, etc. All employment decisions, including promotions, transfers and others, are based on meeting all requirements herein and on organizational need, the employee's being in good standing (including lack of disciplinary actions), meeting all applicable performance and other criteria. The methods of fulfilling requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. Some requirements, however, may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others. THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. FORESIGHT ASSET MANAGEMENT,LLC, MAINTAINS AN "AT WILL EMPLOYMENT" RELATIONSHIP WITH EMPLOYEES. This means that either the employee or the employer may terminate the employment relationship with or without cause and with or without notice.